Refund and Returns Policy: Effective Date: June 9th2023
Thank you for shopping at Johnny Magory World. We value your satisfaction and want to ensure you have a positive shopping experience with us. This Refund and Returns Policy outlines the terms and conditions for returning or requesting a refund for any products purchased from Johnny Magory World.
- Eligibility for Returns and Refunds
To be eligible for a return and/or refund, the following conditions must be met:
- The product(s) must be purchased directly from Johnny Magory World.
- The request for a return/refund must be made within [number of days] from the date of purchase.
- The product(s) must be in their original condition, unused, and in the original packaging.
Please note that certain products are exempt from being returned or refunded. These include:
- Digital downloads or virtual products.
- Personalized or customized items.
- Gift cards.
- Products purchased on sale or during promotional offers (unless otherwise stated).
- Returns Process
To initiate a return, please contact our customer support team at the following email address: firstname.lastname@example.org. Please provide the following information in your email:
- Your order number.
- A detailed explanation of the reason for the return.
- Photographs (if applicable) to support your claim.
Once we receive your request, our team will review it and provide you with further instructions on how to proceed.
You will be responsible for covering the shipping costs associated with the return unless the return is due to our error or a defective product.
We recommend using a trackable shipping service to ensure the safe return of the product(s). Johnny Magory World is not responsible for any lost or damaged items during the return process.
Once your returned item(s) are received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [number of days].
In case of a refund, the shipping and handling charges incurred during the initial purchase are non-refundable, unless the return is due to our error or a defective product.
We do not currently offer direct exchanges. If you wish to exchange a product, please follow the returns process outlined in section 2 and place a new order for the desired item.
- Contact Information
If you have any questions or need further assistance regarding our Refund and Returns Policy, please contact us at:
Johnny Magory Business Ballynafagh, Prosperous, Naas, Co. Kildare, W91 Y9V3 Email: email@example.com
Please note that this policy is subject to change without notice. It is your responsibility to review this policy periodically for any updates or modifications.
Johnny Magory World reserves the right to refuse any returns or refunds that do not meet the outlined criteria or if the request is made outside the specified timeframe.